Toyota paid for my LED Pros

woof…..

 

Sub

 

Still same status since Jan 11 . Case open and in progress , will keep you guys updated

 

Just checking in.

 

I am 1 month in since submitting the request for reimbursement and still processing. I am checking once a week.

 

Out of curiosity, when you guys check your claim, does it show "null" under the VIN?

 

I wonder why mine shows null.

 

weird, mine shows my VIN as well.

 

I sent them an email asking if they have the VIN. I remember having to put it in when I submitted the claim. When I log in to the main page my truck shows with the VIN, no idea what the issue is.

 

Confirming that vin is showing up on mine

 

I sent an email but I'm wondering if I should just submit a new claim.

 

Maybe youll get lucky and get paid twice

 

With Morimotos I'll be lucky if I get anything at all lol.

 

I talked to a rep at Toyota Owners today. I'm good on my VIN issue since it is on the supporting documents.

UPDATE ON THE RECALL.....As of right now, she did tell me that the remedy release date will tentatively be late March-early April. Once it is released, she said claim review and processing time will take roughly about 8 weeks. No claims will start the review process until the remedy is released.

 

What is the remedy? Toyota seemed to be dragging out this fix.

 

It's not released yet. My guess is to replace the headlight assembly if it has any signs of excessive heat damage or melting, or a wiring harness. Since each light assembly on the headlight has its own connector, for both low and high beams to stay on at the same time, common sense tells me that it is caused by a trigger input such as a relay or the switch.

 

Been trying to submit a claim for 3/4 days now the website keeps saying website temporarily unavailable anyone else with this issue

 

Interesting. I've talked with them twice and they keep pushing the release date back. I was initially told end of January, that came and went. Then was told mid to end of February, again that has now come and gone. I wonder if they keep telling us something near future but far enough out, even though they really don't know. Guess we will just wait and see what comes by end of April.

 

Are you guys still seeing issues with the site? When I log in, it doesn't even show the recall or my claim. There is a statement by the VIN search that says temporarily unavailable. It has been like for a couple of weeks.

 

Wasn’t able to see my claim at all yesterday since they have been running into issues with the site

 

Same issue on my end thought about calling mainline and sending stuff through the mail

 

Are you guys still getting this message ? I find it weird that they didn’t fix it yet

 

I was getting that error. I can see the recall but when I click on Submit reimbursement it tries to create a new one instead of showing the one that was submitted.

 

Same for me.

 

Just called Toyota , one guy took my case number and will reach out to the reimbursement team and see why it is taking long since all documents are submitted and said will call me back in couple days with an update … will see

 

Yeah I didn't like the idea of spending $6-700 on a hope Toyota would replace with factory LED's. So thanks for posting this. I'm thinking about submitting a claim for them to replace my halogens with factory LED's on the basis that there is no fix for the halogens, as of yet, and my truck and family are at risk of burning up. Thought's? May be worth a try?

 

They will say they won't do anything until an official fix is released. At least that is what they told me when I made that same argument.

 

Ok cool, thanks for letting me know. Seems that would be the easy way for them to fix this instead of paying engineers over months to come up with a fix, but what do I know?

 

Yep, that was my logic. Told them they could send parts to dealership so they could guarantee they were installed instead of me selling them on the side. That idea was also declined lol

I bought some Pro headlights during one of these past sales. Got 2 for the price my local dealerships charge for 1. Its totally worth the piece of mind.