Recall Radar sensor

Received this notice yesterday. My PCS light comes on here and there. I do have the 2016 pro grille installed with the sensor pretty much bolted/glued to the grille. Do you guys think Toyota will give me a problem when I take my truck in? If so where is the best place to get another sensor?

 

They do not replace the sensor. All it is is an update to the system via computer. They also reseal the sensor to try to keep moisture out is what my dealer told me. Since it is not the stock grille and made to fit, my guess is you are going to get push back on doing the recall.

 

Just put your old grill back on before going to the dealership....

 

Have appointment to tomorrow to get seal installed

 

Depending on the issue they do replace the sensor. I just left the dealership. There are 2 stages to the recall. First they bring you in to run a diagnostics on the system. If the sensor is bad or if there are codes they order a new sensor with the sealer and make you come back when it comes in.

In my case, they ran the check and everything is fine. So they are rescheduling me to come back for just the sealer.

 

I went in yesterday for the 5k service and told them that the RCTA had quit on me twice, both times it was after driving in heavy rain for a half hour or so and I thought that water was getting in somewhere where it should not be. They did the KOB recall by sealing the radar sensor and updating the firmware. Easy peasy.

 

Had my in for an oil change the did the recall.

 

I had my Truck in back in February for a sensor issue and they couldn’t find anything wrong even though I’d had false alarms and issues with the PCS not working... clean sensor was always coming on. My truck was unaltered at the time.

I took it back this week for the service campaign to get it fixed. Sad to say that’s not going to happen. The dealership said they aren’t allowed to touch it because I had the truck lifted. I called corporate to complain and they confirmed that was what the dealerships have been instructed. The only way my truck can be fixed is if I bring it in unlifted and with original rims and tires.

If anyone has Better luck out there please let me know. I’m beyond disappointed with Toyota.

 

The dealership that I bought my truck from also has the "no lift" policy. I wonder how much effect that policy have on sales since a lot of people prefer lifted or at least other than stock set ups for their trucks. What is particularly annoying is that the safety systems are flawed yet Toyota has decided to take the low road and push the responsibility for the faulty system or components off on to their customers.

 

Toyota dealerships should tell you before you buy a vehicle that lifting it will void out any issues you may have with the PCS system. This system wasn’t designed or tested thoroughly enough before it was put on these trucks.

They’ve really stuck it to anyone with a lifted or leveled truck. Had this service campaign been in place when I first Took my truck in before lifting it I could have had it fixed. It may have just needed to be sealed and a slight adjustment. Now they won’t even touch it. I can’t even get them to seal it to see if that helps. It’s unbelievable!!! It still works intermittently. I would have an easier time understanding this had it all started after I lifted the truck.

 

My dealer wouldn't schedule the recall because he said the parts are on order and it will take a month. I thought it was just a software update so it confused me. I asked him about my pro grille and aries bracket and he said it's a stock grille so it wouldn't ne a problem. I am taking it in with the stock limited grille on when I go because I don't trust dealers and that thing shits itself all the time. In wet or dry weather.

 

Dealer would not perform this recall on my truck because "it is lifted" -- 6112s on the front set at 1.9".

So kinda makes me wonder...what are the dealerships who sell lifted/modified Tundras doing for their customer? "Sorry we sold you a tundra with a $3,000 crappy spacer lift, so we cant perform the recall for you".... yikes.

 

Corporate has gone as far as to not allow the dealerships to do the recall if you’ve put on a tire that is larger than factory!!! So it’s not just limited to a lift. I hope enough people bitch about this to corporate so that they will take care of the problem. The dealerships hands are tied on this one... they can’t even get the part for you. You could buy a new sensor if you wanted but they’re not allowed to calibrate it. This whole thing is just unbelievable!

 

Saving a few bucks. Are other trucks (Tacoma) affected too? I'd guess theyll be saving a good amount by denying coverage for lifted modified vehicles.

Edit: yep they are...just saw this thread on Taco World. https://www.tacomaworld.com/threads...ified-vehicle-handling-process-update.603762/

 

I had my recall done. They fixed the sensor but would not calibrate the system because of my lift. I have been going through a buyback since before it was lifted.

It’s funny because the head tundra designer said they’re working with aftermarket companies so they can modify tundras. He even stated the tundras are popular because of the ability to modify their stance with aftermarket lifts.

 

Up until Tuesday I could have had the seal replaced on the sensor housing. That very same day corporate came out with a bulletin saying they were not to touch trucks that had been modified. I’ve called corporate 4 times today. I went as far as to ask them to allow the dealership to put on a new seal because it stated in the campaign that a seal was most likely the issue. They refused!! I said for a 1$ seal and an hour of time, you’re not willing to see if it works and have a satisfied customer? The answer is NO!!
Everyone affected by this needs to complain to corporate and blast them as much as possible. Otherwise they’ll do nothing to make this right.

 

They listen as good as Ford and Chevy do. They are going to do as they please

 

im not defending Toyota however...

the system was designed to work on a stock vehicle not the urban assault vehicle of our dreams. it is not unreasonable for Toyota to not address an issue on a vehicle that's been modified from original design.

if a dealer sold you a modified new vehicle, said dealer should honor the repair by removing the modification, testing system in question, repairing as necessary and then reinstalling the mod and recalibrating to proper spec with the approved equipment.

what could/should have been done during design was mounting the sensors on a user adjustable protractor that is pre dialed from 0 to 10 and 0 to -10 which accounts for inches of lift and ultimately equates to minutes of angle at X distance to accommodate for lifting or lowering, or having roll and pitch accelerometers or gyros that allow a motor to always auto level the radar. (an airplanes radar does that)

our trucks more than likely have a range from stock to nose up to compensate for a trailer or payload squat of "x" amount of inches which would still paint the target correctly at "x" amount of feet.

the 19 trdpro is a good baseline for matching these values. the only variation may come from the grill. on the pro it mounts lower than on a stock truck which potentially is where it currently lives on the non pros. you would need both trucks side by side and measure from the ground to centerline of radar to see if that's true or not but at first glance it appears to be the case by looking at its relationship to the headlights. on a non pro it's in line with the top of the headlight vs a pro where it's in line with the bottom edge.

if anyone has access to a 19 pro and a 18-19 non pro it's worth measuring that height to get an idea of how much it changed by lifting.

 

I see your point. Toyota was very shortsighted in putting in this system without accounting for the fact that so many of these trucks get modified. You wouldn’t think it would be such a big deal for them to account for minimal lifts or slightly larger tires.

My system was flawed from day one( prior to lift) and seeing how Toyota does things I’m not even sure this recall is going to work. I’ll never know on my truck.

There will always be problems with the system in poor weather or if the sun is too bright lol. It’s a joke that it was put on in the first place. Should have never happened like this.

 

My dealer lifts up to 8" and installs larger tires on new trucks before the sale. Full warranty. No issues. They updated mine with the 3" lift and 34" tires no questions asked.

 

I believe this started today or yesterday. I was in last week and this wasn’t implemented yet.

 

I got the same letter. no Major upgrades for me except for snugtop and wheels.

 

You’re correct, it came out this week. I had mine in Tuesday and that happened to be the same day the dealers were notified. One day earlier and I could have had my truck fixed and now I’m SOL.

 

I’m currently at the dealer and they said they won’t perform radar recall because I have a modified grill for my 2018 limited truck. I have a 2016 pro grille

 

Posting this here also as there are a few threads....

OK so I just watched the video on the recall. My 2019 Plat is part of it based off VIN but haven't been sent any notification yet....But I'm lifted 3/2 on 35's and haven't had a single problem here in Florida.

Looking at the steps....Am I reading this right that IF the sensor has vent holes, they dont do anything to it? And if its not throwing warning they don't do anything else? And if it DOESN'T have vent holes all they do is take the grill off with the sensor still in it and apply some EPT tape?

Soooooo instead of going through the hassle of fighting the dealer or Toyota because I'm lifted can't I just look at the sensor on my truck, if it has vents do nothing, and if it doesn't just slap the same EPT tape on it and call it good?

 

Do you have a link on that video?

 

Everyone affected by this BS needs to contact Corporate and let them have it. I called three times yesterday and once today. I’m going to keep calling. My modification has nothing to do with this(Bad sensor/Leaky housing)and they know and admit it. What’s to prevent them from making you remove an aftermarket exhaust to have warranty work done on your transmission? They need to be stopped!

 

https://youtu.be/ixPdTMgA6hQ

Its basically a 5mmx"3x6" piece of adhesive backed EPDM/Neoprene closed cell foam.

Found this on ebay: https://www.ebay.com/itm/254177098361

3/16" closed cell EPDM gonna DIY this shit myself. I can get to the sensor without taking the grill off too.

 

I think the issue is the calibration portion of the recall cannot be performed and Toyota wants to wash their hands of any potential liability. For example if they try to recalibrate sensors and cameras that are not specifically designed to work with your modified/lifted vehicle, they try to update it, you crash your truck and blame it on their safety system -- now they're potentially liable.

Unfortunately I think this is the risk folks take when modifying their vehicles that some warranty and service coverages may be declined.

I dont disagree with you, that you would think they'd at least fix the potentially leaky portion of the system but that's not the entire recall. The recall also involved recalibration or some type of update to the radar/sensor system other than just a physical fix.

It would be nice if maybe they'd allow us to sign a waiver to relieve them of liability because we just want them to give it their best try to make the system right. If it is unsuccessful due to whatever mods you have done to your truck, Toyota is relieved from spending any more time or effort on it. But I'm guessing they also saw this as an opportunity for economy by being able to avoid having to spend dollars or man hours on fixing modified vehicles and there is probably a good number of vehicles (Tacomas and Tundras) that are modified.

 

NICE!! little silicone and you are good bro