Toyota dealer ripped off my girlfriend...

She traded in a 2016 Nissan Juke with 25k miles for a 2018 Nissan Rogue with 33k miles to get a bigger vehicle and lower her payments/interest rate.

She loves the new car and lowered her rate by 5% and payments by $100. Everybody happy...

But, she viewed the free Carfax they gave her and it showed that it was a rental car and had 7 prior vehicle sales transactions everywhere from the East coast, to Oklahoma, to California.

Red flags. But, she loved the car and signed the papers anyway without having me or anyone else look at it.

Dealer is the only Toyota dealer in the area and she thought she could trust them. Big mistake.

My dad and I were checking out her new car last night and found major, major issues.

First of all, the entire care has been repainted. Poorly.

There is hail damage on the roof that is unrepaired (she is short and couldn't see the roof).

There is extensive corrosion on the engine and under the dash. Looks like flood damage.

I ran a couple of free VIN checks and none of them indicate any damage, and certainly not the damage that is obvious to anyone with any sort of autobody or mechanical experience.

Not sure what she can do, but I am absolutely livid!

Toyota of Pullman is running a very lucrative scam!

If anybody has access to Carfax, VIN is
KNMAT2MV0JP532693

 

Never trust a dealer.........

 

Sorry to hear about that.

 

Man, that sucks a big one. Dealers are a special type of scum.

 

Every state has different laws covering consumer protection. You should be able to find enough information to determine if you have legal recourse.

 

There's surely some sort of return window isn't there?

 

Ditto^^

 

You go to a Toyota dealer to buy a Nissan is a big mistake, do they offer any time satisfaction guarantee bring back no question ask sort of deal??

 

https://www.atg.wa.gov/used-car-considerations

 

I believe it depends upon the state.

 

Rental companies never report damage, it's one of the reasons to never buy a rental car. They don't report maintenance (maybe because it's not done) and everyone beats them hard.

Sometimes Carfax messes up and shows the wrong records, all I can see is the 1 rental owner. The red flag is being listed and sold in Sacramento, I'm guessing it was crashed at the dealership and they sent it back to the auction.
The miles are weird too, at the Kia dealer it had 31,531 but 32,008 when it was sold. And then the Toyota listing had 33,029
https://www.carfax.com/VehicleHistory/p/Report.cfx?vin=KNMAT2MV0JP532693&partner=DON_0

Detailed History



Owner 1
Purchased:
2018
Type:
Rental
Where:
Connecticut
Est. miles/year:
30,762/yr
Est. length owned:
1/15/18 -
1/24/19
(1 year)


Date:
Mileage:
Source:
Comments:
01/15/2018

Connecticut
Motor Vehicle Dept.
Tulsa, OK
Title or registration issued
First owner reported
Titled or registered as rental
vehicle
Vehicle color noted as Blue
02/20/2018
10
Connecticut
Motor Vehicle Dept.
Tulsa, OK
Title #AA1736194
Title issued or updated
Vehicle color noted as Blue
01/24/2019
31,521
Roseville Kia
Roseville, CA
916-783-1000
rosevillekia.com
4.7
50 Verified Reviews
Vehicle offered for sale
02/06/2019

Fleet/Lease Company
Vehicle sold
03/07/2019
32,008
Dealer Inventory
Vehicle offered for sale
08/24/2019

myCARFAX
Manufacturer Recommended Maintenance Schedules


Get this vehicle's maintenance schedule, service history and recall alerts at myCARFAX.com.

 

I would start real nice at the dealer trying to return the vehicle. Give me my old car back please. This was not a good trade and I was deceived. You took advantage of a lady. If all else fails raise hell! Mention BBB

 

= shady dealership...

 

Never fall in love with a vehicle someone is trying to sell you.

 

First mistake.... Buying a Nissan, Second mistake..... Buying another Nissan I owned a Nissan..... Once

 

I still do... Wife's 2015 Armada.

 

Looking closer at the corrosion, not sure if it's actual flood damage or just being driven in an area with lots of salt on the roads...

 

Definite re-paint and hail damage, however...



Masking tape marks...



Overspray on rubber trim...



Misaligned panels and dirt in the paint...





Already starting to peel and flake off...

 

Can't really tell by the pics regarding any type of flood damage, but there is definitely some paint/body work that was not done up to par.

 

rental companies have their own paint/body department so they probably fixed it up themselves so it won't show up on any carfax.

 

Is there a "window" from the signing of the contract" to when you can cancel the deal? I want to say that when I bought the Tundra 2.75 years ago and got some financing at the dealership I had.......5 days (?) to bail out. Maybe 3. Seems like there was a window. Though a short window. I'm in Alabama.

 

Nothing wrong with a Nissan if you get a good one haha. I wouldn't buy one. but I'm driving my wifes old Altima with 300k , been a dependable daily driver. Trust me I have faught her for years to come over to Toyota. Nope

 

If they don't take it back..lesson learned school of hard knocks. Sounds like she got a little too excited about the new car. Always have an inspection done.

 

Absolutely! Sean

 

I see clear signs of flood damage on the OP's wimminz car. Dang.

Folks. Again. If you buy used you MUST inspect for flood damage. 2 years ago both Texas and Florida flooded massively. Sadly, douche bag phookers have found ways to get these vehicles into the used truck/car market.

 

those are those engine bay cleaner, set for too long before they rise it

The old Nissan is great solid build, but not any more and depreciation is the worst of all brand. saw 3 years old titan xd platinum drop half the price.

 

OP is in Cali, pretty much a done deal unfortunately.