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Returning Extended Warranty

Discussion in '3rd Gen Tundras (2014+)' started by Mike19, Jun 5, 2019.

  1. Jun 5, 2019 at 2:17 PM
    #1
    Mike19

    Mike19 [OP] New Member

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    Hi Everyone,
    I recently bought a 2019 TRD Sport CM and ended up buying an extended warranty for 6yr/100,000 miles for $2000. I’m planning to cancel it within the 30 day period. Has anyone else done this? How was your experience? Did they give you a better deal that made you keep it? TIA.
     
  2. Jun 5, 2019 at 2:32 PM
    #2
    porkitt

    porkitt New Member

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    I was fortunate to be able to cancel the extended warranty during the initial purchase and I decided to purchase a Toyota Platinum with $0 deductible through Jennifer at Wolverine Toyota for less.
     
  3. Jun 5, 2019 at 2:32 PM
    #3
    monaco730

    monaco730 New Member

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    I bought the free oil changes for like 6 years or whatever it was. After my two free years were up, i decided to change the oil myself and cancelled this. I got my money back. To do this I went to the dealership and got it done with the toyota financial guy. The money went towards the principal
     
  4. Jun 5, 2019 at 2:38 PM
    #4
    Squatting Pigeon

    Squatting Pigeon Not so funny meow, is it?

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    I cancelled mine. Pretty easy, and they credited the loan with the full price I paid for the plan.
     
  5. Jun 5, 2019 at 2:40 PM
    #5
    BWinter

    BWinter New Member

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    I canceled mine within the 30 day window. I had to notify Toyota Financial and I got my full amount back in 1-2 weeks. No hassles, no issues.

    Then I bought a better and longer Toyota Platinum Warranty from Jennifer at Wolverine Toyota. (It was called Elite Toyota back then.) Jennifer is the real deal. Dealing with her was smooth and easy. She sent out a price sheet and you pick what you want.
     
  6. Jun 5, 2019 at 2:53 PM
    #6
    Toyotoholic

    Toyotoholic -4Life-

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    Get a refund.
    Then ...

    Negotiate for a Platinum warranty at the dealership you will be servicing the truck at.
    "Give me a real deal on the purchase of the warranty, and I'll service my truck here" and yes you can go to ANYdealership for warranty work.

    I paid ~$1500 for a 8yr/125k.
     
  7. Jun 6, 2019 at 12:48 PM
    #7
    bcjbielinski

    bcjbielinski New Member

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    So I go into the dealership to cancel the third party warranty they threw at me and tell them I found a better deal and they told me that she (Jennifer) is a scam and I would just be throwing my money away. Anyone have thoughts???
    I’m located in FL would it make a difference?
     
  8. Jun 6, 2019 at 1:18 PM
    #8
    idahowiseguy

    idahowiseguy New Member

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    Not a scam, I bought from Jennifer and received all my warranty paperwork straight from Toyota. Your dealer is the scammer
     
  9. Jun 6, 2019 at 3:21 PM
    #9
    Mike19

    Mike19 [OP] New Member

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    So before canceling my warranty, Jennifer sent me the Toyota Extra Care Platinum $0 deductible plans and I am shocked!!! The plan that I bought from my dealer was 6yr/100k miles was twice as much as Jennifer’s plan. What the heck!!!!! How can this be!
     
  10. Jun 6, 2019 at 3:24 PM
    #10
    Mike19

    Mike19 [OP] New Member

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    Trust in Jennifer!
     
  11. Jun 6, 2019 at 3:25 PM
    #11
    Mike19

    Mike19 [OP] New Member

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    That’s about the right price!
     
    Toyotoholic likes this.
  12. Jun 6, 2019 at 4:02 PM
    #12
    mojojo

    mojojo New Member

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    Do us all a favor though. Don't tell the dealer you're getting a refund from, where you're purchasing the replacement warranty.

    There is a significant markup on the dealer cost of the warranty.
     
  13. Jun 6, 2019 at 6:58 PM
    #13
    AdventureAddict

    AdventureAddict New Member

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    I had the same experience and after mentioning to my dealer that I was unsatisfied with the price I paid, they price matched Jennifer's rates. Saved me $1,110
     
    Trooper2 likes this.
  14. Jun 6, 2019 at 8:32 PM
    #14
    Migraine

    Migraine Nothing to see here buddy, move along!

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    I just sent off an email, to Jennifer, will see what she has.
     
    NewImprovedRon and porkitt like this.
  15. Jun 6, 2019 at 8:32 PM
    #15
    XDS

    XDS New Member

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    I ended up canceling mine 14 months later. Got credited back 2200 out of 2600.
     
    OR18TRD likes this.
  16. Jun 6, 2019 at 9:10 PM
    #16
    Wutachampion

    Wutachampion New Member

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    Not the scenario you’re looking for but when I sold my truck I received a refund for the remaining warranty terms so about $370 or so. I bought a plan for 5 year 80,000 miles for 600 when I got the truck and just let the finance guy know.
    He tried to put it towards a new plan for my new highlander but I said no it doesn’t need a warranty at least now so put the $370 towards down payment.
     
  17. Jun 6, 2019 at 9:26 PM
    #17
    Mike19

    Mike19 [OP] New Member

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    How did they process the refund?
     
  18. Jun 6, 2019 at 9:56 PM
    #18
    Boxer310

    Boxer310 New Member

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    I kept mone I got a great deal..I also got the titanium package which also covers my tires i ran over a wood chip and destroyed my off road tires bit I used the titanium package and got a full tire replacement I'm happy with it
     
  19. Jun 6, 2019 at 10:14 PM
    #19
    TuFerLife

    TuFerLife New Member

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    Well I had no intention on purchasing an extended warranty, especially since I have a lifetime Powertrain warranty. But y’all spoke so highly of Jennifer, I had to email her and see what’s up.
     
  20. Jun 6, 2019 at 10:44 PM
    #20
    Mike19

    Mike19 [OP] New Member

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    how did you get the lifetime Powertrain warranty?
     
    TuFerLife likes this.
  21. Jun 6, 2019 at 11:10 PM
    #21
    Migraine

    Migraine Nothing to see here buddy, move along!

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    The stealer ship where I bought my Tundra Comes with a lifetime Power Train warranty too.
     
    NewImprovedRon and TuFerLife like this.
  22. Jun 7, 2019 at 3:45 AM
    #22
    TuFerLife

    TuFerLife New Member

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    Most dealerships down here in the Southeast have it standard on some models they sell, the Tundra is one of them. Only catch is you have to be original owner.
     
    Mike19 [OP] likes this.
  23. Jun 7, 2019 at 12:47 PM
    #23
    gamester5

    gamester5 New Member

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    If he is located in Florida that does cause issues. As I understand it Florida has their own EW and other dealers are not able to sell these discounted plans to residents of Florida. Same thing for Hawaii.

    PS: mentioning to other Toyota dealers about who and where you are getting these smoking deals will end up getting them shut down. I suggest keeping the contacts information and name on the down low and by PM only. This is how another dealer that had great deals got squashed by Toyota Corp.
     
    Newm likes this.
  24. Jun 7, 2019 at 1:36 PM
    #24
    ktmhauler

    ktmhauler New Member

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    I'm in GA and only got the 3 year /100k or whatever it is power train warranty. What do they specifically refer to as "lifetime"
     
    TuFerLife likes this.
  25. Jun 7, 2019 at 1:45 PM
    #25
    bcjbielinski

    bcjbielinski New Member

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    Oh I definitely did not give up any information. I was very vague
     
  26. Jun 7, 2019 at 5:23 PM
    #26
    TuFerLife

    TuFerLife New Member

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    https://www.robertstoyota.com/lifetime-warranty

    That’s the description from the dealer I purchased from.
     
  27. Jun 7, 2019 at 6:55 PM
    #27
    AdventureAddict

    AdventureAddict New Member

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    They are sending a check. Originally they said it usually goes towards the principal on my loan, which is what I will do with the check anyway.
     
  28. Jun 7, 2019 at 7:56 PM
    #28
    Danimal86

    Danimal86 What's a Dickfir?

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    When i bought the tundra, i got the longest warranty time period with the least mileage (it was cheaper and i only drive it 6-8k per year), unfortunately i bought one of the the 3rd party ones....and had buyers remorse right after about it. I new i should have gotten the toyota one.

    I did get a lower interest rate because of the warranty (or at least thats what the finance guy said). I'm wondering if i get a refund on my warranty (and call Jennifer to get a toyota one), if my loan holder will have any issues (schools credit union).
     
  29. Jun 7, 2019 at 10:06 PM
    #29
    ktmhauler

    ktmhauler New Member

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    Hmm: *Please see actual warranty certificate for full details of coverage.

    See it covers parts, but don't see anything about labor, and says its only covered by that dealership.
     
  30. Jun 7, 2019 at 10:21 PM
    #30
    BuckWallace

    BuckWallace Ball don't lie.

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    o_O
     
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