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Radio malfunction

Discussion in 'Audio & Video' started by Richburg23, Jan 14, 2018.

  1. Jan 14, 2018 at 6:49 PM
    #1
    Richburg23

    Richburg23 [OP] New Member

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    Does anyone had an issue with their radio just going black and just being completely unresponsive? The only thing that is working is Bluetooth but my screen and controls aren’t doing anything.
     
  2. Jan 14, 2018 at 6:49 PM
    #2
    COMiamiFan

    COMiamiFan Now you know something

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    Jose
    Parker, CO
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    No sir.
     
  3. Jan 14, 2018 at 6:53 PM
    #3
    ubserved

    ubserved New Member

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    Grillguard, front LED light bar, Leer Tonneau cover, rear LED bars
    I've had some similar issues with the usb port and the xm radio, the dealership is a joke. They are pointing their finger at XM and XM is pointing the finger at Toyota and I am left holding the bag in the middle. I am currently looking at a new aftermarket stereo/gps unit to replace it with. So far I am leaning towards the Kenwood being the GPS software is Garmin. Sad part is on a $51k truck, I shouldn't have to. I should have stayed with Chevy. Yes I know I am going to get some backlash for that belief, next truck will be.
     
    Richburg23 [OP] likes this.
  4. May 8, 2018 at 5:39 PM
    #4
    Beto

    Beto New Member

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    I have major problems with mine since I bought my truck in 2016. They replaced it twice after doing several updates each time but they wouldn' replace it the third time. Now the warranty has expired so they want to charge me for a problem that was never fixed. They blamed it on my cell phone, saying that it was incompatible and was causing the problems, but the problems happened no matter what brand of phone and even when there was no phone connected. Problems include
    1. Randomly rebooting over and over again.
    2. Erasing destination on navigation while reroute, and of course you cannot reenter the address unless you come to a complete stop
    3. If you are listening to an HD radio station it skips the audio back and forth as if listening to a scratched CD
    4. During phone calls, it will sometimes make a loud buzzing sound, almost like an alarm/horn, then dropped the call and reboot.
    5. Voice command never works properly, ever
    Very frustrated, very dissatisfied
     
  5. Jun 23, 2018 at 12:23 PM
    #5
    cosmichippo

    cosmichippo New Member

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    In search of tonneau and bed liner ...
    Which mobile phone are you using. I'm having a similar issue with and I have an iPhone 6Plus. I just updated my radio firmware via etunes this week. So far it's only rebooted 1x.
     
  6. Jul 13, 2018 at 9:31 AM
    #6
    Maverick510

    Maverick510 New Member

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    I have a brand new 2018 and Im using an iphone X and when I do text to speech, it locks up and reboots about 50% of the time. Need to call dealer and ask whats going on. Anyone had that issue?
     
  7. Jul 16, 2018 at 6:21 PM
    #7
    Bdebs

    Bdebs New Member

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    I have the same issue as you Maverick. I currently have the iPhone X and my radio constantly reboots or disconnects from my phone. It is also hit or miss if my radio rings while connected when someone calls me.
     
    Maverick510 likes this.
  8. Jul 16, 2018 at 6:27 PM
    #8
    BTBAKER

    BTBAKER HAS ANYONE SEEN MY BASEBALL?

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    Understand your frustration. I wouldn’t use a radio as persuasion to leap into another brand. They all have their issues and a radio seems minor to me.
    Hope you get it fixed to your satisfaction.
     
    nk1794 likes this.
  9. Jul 16, 2018 at 6:27 PM
    #9
    BTBAKER

    BTBAKER HAS ANYONE SEEN MY BASEBALL?

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    For what it’s worth I have a Kenwood head unit and have no issues.
     
  10. Jul 18, 2018 at 2:40 PM
    #10
    xj2202009

    xj2202009 New Member

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    Lutz, Fl
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    2017 tundra sr double cab v8 5.7L black 4x2
    looking to replace factory Radio with a pioneer avix588bhs
    I have never owned an Iphone and everyone who comment with similar problems seem to have very similar phones so I could see why the dealer would say that. the bluetooth is an active function everytime a phone is detected even when listening to a radio station the bluetooth is active in the background. My suggestion is unpair the phone from the radio for a couple of days to see if the issue happens again. If does not pair an android phone to isolate if is the radio's bluetooth or the iphone.
     
  11. Jul 18, 2018 at 5:01 PM
    #11
    15whtrd

    15whtrd Tundra fanboy/lover....dryhumper...

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    SoCal
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    White 2015 Tundra DC SR5 TRD 4x4 5.7L
    TRD Pro suspension, 20% ceramic tinted windows, charcoal filter delete, aFe drop in pro s dry air filter, TRD airflow accelerator, TRD oil fill cap, TRD 18 psi radiator cap, BDX Bullydog tuner, Weathertech floor mats, rear seat fold down mod, Tyger soft tonneau cover, Linex with uv protection, TRD swaybar, TRD center caps, TRD Pro grille insert, Real truck tailgate seal, Pop-n-lock tailgate actuator, rear diff breather relocate.
    The radio will probably work great while you’re sitting there on the side of the road with your Chevy
     
    BTBAKER likes this.

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