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I have a 2004 tundra 4x4 limited w rotting frame

Discussion in 'New Member Introductions' started by Rottedframe2004tundra, Feb 10, 2019.

  1. Feb 10, 2019 at 11:05 PM
    #1
    Rottedframe2004tundra

    Rottedframe2004tundra [OP] New Member

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    Hi tundra friends.first post on here.I have a 2004 tundra limited 4x4 w 190k miles.the body is in near flawless condition but the frame has severe rust issues.the frame was "sprayed"in feb of 2014 by Toyota of keene,new hampshire.I bought the truck in June of 2015.I had the truck inspected by my mechanic and all looked ok.I bought a new exhaust in Jan of 2017 at minicheke of brick,n.j and the mechanic pointed out severe rot.I contact 2 Toyota dealerships to inspect the truck and they said that it was unsafe to drive.Toyota policy was that since the frame was "sprayed"then that was their way of saying that the recall was resolved.can anyone give me info on what to do or who to contact?I can't even get a body shop to fix it due to liability concerns

    20180412_141511.jpg
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    20180325_145404.jpg
     
  2. Feb 11, 2019 at 1:48 AM
    #2
    040Tundra

    040Tundra El Chapo

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    A little of this and a little of that.
    I'd take it back to the place of purchase and start a case of some kind. If that didn't work I'd call someone in the state of New Hampshire to file some kind of claim. Since they sprayed the underside of the truck they obviously knew it had rust issues. It may be hard to prove but if you could prove they knew about the trust then you might be able to get them to take it back.
     
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  3. Feb 11, 2019 at 2:36 AM
    #3
    Prostar 190

    Prostar 190 White is sooooo Slow!!! MGM RULES!

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    Welcome from Ohio. Sorry to hear about the frame.
     
  4. Feb 11, 2019 at 2:51 AM
    #4
    Larmand

    Larmand Im 100% correct, part of the time! TTC #145

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  5. Feb 11, 2019 at 2:52 AM
    #5
    OR18TRD

    OR18TRD Pândâ Crëw

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  6. Feb 11, 2019 at 3:57 AM
    #6
    T-Rex266

    T-Rex266 Moderator Staff Member

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    Welcome. I would just cut my losses.
     
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  7. Feb 11, 2019 at 4:12 AM
    #7
    Jenna2712

    Jenna2712 Livin the Dream

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  8. Feb 11, 2019 at 4:17 AM
    #8
    Fishman57

    Fishman57 New Member

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    Welcome from SE PA! sorry to hear about this issue.
     
  9. Feb 11, 2019 at 4:20 AM
    #9
    TRDSPORT118

    TRDSPORT118 New Member

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    That's a hard one to bare, I had the exact same issue with a 98' TRD tacoma a few years back, once it starts there no real way to stop it, welders and fabricators wont touch it due to liability issues. If that's the only spot with deterioration, you could probably patch it your self with 18 ga. sheet steel pieces and move on for a little while, but it will start to show up again with in a year or so, usually around the rials under the bed. Aside from finding another frame there's not much you can do. I feel your frustration and heart break because I've been exactly where you are, I saw one hole just above the fender well in the bed and within 2 years of fighting it, the truck was going to the salvage yard....
     
  10. Feb 11, 2019 at 4:22 AM
    #10
    Pinay

    Pinay Ultimate Grand Supreme Member Staff Member

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    :wave: Hiya and welcome from SoCalif!!!

    Sorry to hear about your frame. If there is a way for the place you bought from to take it back, I would try. If not it looks like it’s a loss...
     
  11. Feb 11, 2019 at 8:03 AM
    #11
    ARamirez73

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    Welcome from Texas
     
  12. Feb 12, 2019 at 6:11 AM
    #12
    Rottedframe2004tundra

    Rottedframe2004tundra [OP] New Member

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    Thanks for all the info and welcomes to this forum.I've owned over 5 Toyota trucks and I can't believe Toyota wouldn't stand behind their product.there must be 1000's of tundra's and Tacoma's on the road that are putting so many people's lives in danger.maybe when someone dies then maybe Toyota or the NHTSA will step in and make Toyota fix this serious problem.
     
  13. Feb 12, 2019 at 8:53 AM
    #13
    coreyk85

    coreyk85 2019 Tundra Limited Cement

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    Wow that sucks

    Hello from Indiana
     
  14. Feb 12, 2019 at 9:16 AM
    #14
    r1-superstar

    r1-superstar Kailua Boy

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    My 03 Sequoia had rust forming underneath. It was like that from within the first three years of ownership. Like your Tundra, my Sequoia was Immaculate on the exterior and interior, but rust forming on many major components, frame, etc. I sold it last summer to get the Tundra. Sorry to hear about this with your Tundra.
     
  15. Feb 12, 2019 at 9:35 AM
    #15
    Rottedframe2004tundra

    Rottedframe2004tundra [OP] New Member

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    If anyone has a problem with their rusting frames then they should contact Toyota and shove it down their throats to make them make these changes ,and or contact the NHTSA and explain your problem with them and hopefully enough people will contact both Toyota and NHTSA to force Toyota to replace our frames. Toyota has already spent 4.3 billion dollars and replaced 1.5 million truck frames so to the homework and hopefully we can all combine our efforts to resolve this safety and financial issue. And if you are on the same boat as I am and want to try to contact an attorney for a class action lawsuit then please let me know.
     
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  16. Feb 12, 2019 at 2:13 PM
    #16
    TRDSPORT118

    TRDSPORT118 New Member

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    See there’s a loophole with this, Dana actually produced the frames for Toyota for X number of years and the different metal compositions were the issue. Sort of like putting a brass nut or a regular steal bolt causes corosion. Toyota was able to claim they had no idea of the issue because they themselves hadn’t engineered the compounds used. A law suite was brought on and Toyota would replace frames or buy back any truck under 10 years or like 100k miles. But after those two stipulations they would have the right to basically tell owners to get f**Ked. It’s been like 7 years since I had to deal with this so I don’t remember every detail. But yea, that’s the jist if it. Sorry man.
     
  17. Feb 12, 2019 at 3:03 PM
    #17
    Grey Wolf

    Grey Wolf Alaska Size Stealthy Swift Slate Grey Wolf

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    How the F**K could they "spray" that??? Had to have been like that already. That kind of rust damage doesn't occur that fast.
     
  18. Feb 14, 2019 at 12:16 PM
    #18
    Rottedframe2004tundra

    Rottedframe2004tundra [OP] New Member

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    Hello to all the Toyota Tundra Enthusiasts out there.I wanted to give everyone an update that I just contacted the National Highway and Traffic and Safety Administration(NHTSA). I filed a complaint about my 2004 Toyota Tundra rotted frame. The NHTSA has over 350 complaints about rotting tundra frames. If enough people file a complaint about rotting Toyota tundra frames then they will have no option but to contact Toyota and make Toyota extend the recall and make Toyota replace all the Tundra's out there that have frame damage. So,if you are having problems with your Tundra frame and Toyota doesnt want to fix it then please do not be shy to call NHTSA and file a complaint.It's very easy to do.Hopefully the NHTSA will make Toyota do the right thing.please spread the word before someone gets seriously hurt or even killed!
     
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  19. Mar 4, 2019 at 9:43 AM
    #19
    Rottedframe2004tundra

    Rottedframe2004tundra [OP] New Member

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    Update......I have Toyota corporate looking into my rusted frame replacement.I will keep everyone on here posted.
     
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  20. Mar 4, 2019 at 9:47 AM
    #20
    Rottedframe2004tundra

    Rottedframe2004tundra [OP] New Member

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    I also have a remedy for the notorious rattling on the tundra Dash boards. Cut a piece of foam pipe insulation split in half, shove the insulation between the dash and the windshield and push it down as far as it will go. That should take care of the rattling. It works for me....

    I'm also trying to figure out why my speakers vibrate in my doors .I've heard that it is notorious with the tundra. does anyone have a remedy for that?
     
  21. Mar 4, 2019 at 10:15 AM
    #21
    Adriver71x

    Adriver71x New Member

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    Welcome from South Carolina
     
  22. Apr 24, 2019 at 4:39 AM
    #22
    Nick04Tundra

    Nick04Tundra New Member

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    "Toyota policy was that since the frame was "sprayed"then that was their way of saying that the recall was resolved.can anyone give me info on what to do or who to contact?I can't even get a body shop to fix it due to liability concerns"

    And I was told, by Toyota, that if I had the frame sprayed and it still rusted, I would be eligible for a frame replacement. But since I never received the notice they say they can't do anything for me.
     
  23. Apr 24, 2019 at 5:09 AM
    #23
    Rottedframe2004tundra

    Rottedframe2004tundra [OP] New Member

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    I would find Toyota corporate emails and bombard them with emails and shove it down their throats like I did...
    Rob.carter@toyota.com
    Andrew.gill@toyota.com
    Bill.fay@toyota.com
    Mike. Groff@toyota.com
    Robert.ch?@toyota.com
    Thorn ?
    There are more corporate emails .I would send an email everyday(with pictures) until they responded with the answer you're looking for! Shove it down the corporate Nazis throats. Their Corrupt Practices are screwing Toyota Tundra and Tacoma owners and putting 1000's of people's lives in danger.also contact the National traffic and highway safety administration.NTSHA told me that if there is enough complaints that they will make Toyota make the repairs. they have over 350 complaints about rtoting frames. I sent them pictures and info about my truck and I'm waiting for them to get back to me. My truck was sprayed in February 2014 with 147000 miles on it. I first noticed the rotting frame issue in January of 2018 when my truck had less than 175,000 miles on it. So within less than 30000 miles my frame has severe frame fto issues. Now do you think that is coincidence or just Toyota covering up a pre-existing condition?
     
  24. May 12, 2019 at 4:39 PM
    #24
    Dubber32

    Dubber32 New Member

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    Hi All,

    I am a Tundra fan and have had Gen1s, Gen2s and Tacomas. Gen1s are my favorite and I have 2 of them (2001 4x4 Acc Cab and 2004 4x4 Ltd DC) and a Tacoma (2008) right now. The subject of this post is 2004 Ltdd 4x4 Double Cab I bought last fall. 4x4 Limited DC with only69K miles. I bought it off of eBay. Quite a find...or so I thought.

    The selling independent dealer sent me lots of pics but until today when I was installing a backup camera I thought I just had "surface rust". At least that is what the dealer called it in the pictures I asked for. The truck was from Maryland so I expected to see a little bit of rust but nothing like I discovered today. As I was looking around to route wires when paint and rust debris kept falling in my face. I started to tap on the frame with a screw driver and to my horror I probably knocked 5lbs of rust off the frame. There were big pieces of loose rusty metal inside the driver side frame rail where it is enclosed next to where the rear cross member is. My rust is not as bad as that in Rottedframe2004's pictures but it is bad. After seeing the rust I went to the Toyota owners site and I can see that it was "treated" per the recall in 2015.

    D0D - FRAME (CRC) ~|~CUSTOMER REQUESTS D0D LIMITED SERVICE CAMPAIGN INSPECT FRAME FOR RUST PERFORATION ~|~ ~|~INSPECTED FRAME AND REMOVED BED FOR RUST CLEANING NO RUST PERFORATION FOUND AND APPLIED CRC (CORROSION- RESISTANT COMPOUND) 3628C2 8.2

    Whatever they did not work as I have black coating flaking off everywhere, rust everywhere. I showed a piece of the rust to my wife and first thing she ask was with that kind of corrosion is it even safe to drive.

    So I have been reading a lot today and I can see that a bunch of truck owners have the same problem without resolution. I am so disappointed with this situation because I had enough issues in my life and don't need one more to deal with. Never-the-less, this should not be happening and I am ready to do my part to get a resolution. I've read on other forums (Tundra Solutions) that Toyota was replacing frames on these Trucks up until 2012. I also read that they were extending frame warranty to 15 years. I have no idea if this is true but I read one post on Tundra Solutions where one guy got his frame replaced this year as part of his prepurchase.

    I am hoping that since Toyota acknowledged there was a problem that they will take another look at it and agree that their attempt to resolve the problem failed and will offer another alternative.

    My hopes are not high, but I am going to reserve judgement until I talk to my dealer (Fred Haas) here in Houston and see what they say/do. I will share notes here and start following the same path as RottedFrame2004 if I don't get satisfactory resolution. See pics below.
    image1 (3).jpg IMG_9425.jpg IMG_9424.jpg image1 (2).jpg image2 (2).jpg image3 (1).jpg IMG_9730.jpg image1 (5).jpg
     
  25. May 12, 2019 at 5:08 PM
    #25
    Rottedframe2004tundra

    Rottedframe2004tundra [OP] New Member

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    Thanks for the response from Houston Texas about the 2004 Tundra that you bought from Maryland. I wanted to give you an update that Toyota corporate has contacted a lawyer and sent me letters to cease and assist with my concerning emails. I just want to let you know that no lawyers going to scare me off and I'm going to bombard them with more emails and pictures about their crooked practices .hopefully we can all make our voices heard and make them do the right thing! I was the best Toyota advocate in the world because I truly believed in Toyota and their product but after this Fiasco I will let it be known what Toyota has done to me and hundreds if not thousands of other loyal Toyota customers. If everyone who has this problem contacts NTHSA things will get accomplished ,I promise you that! I was told by a good source at the administration that if there are enough complaints that they will make toyota change their policy and extend the recall. I have voice recorded conversations from Toyota customer service that said it was 12 years for frame replacement, I have other voice recorded conversations that say the frame was for 15 years,(which I was eligible for) and I have other voice recorded conversations where Toyota customer care and Toyota customer service said it was on a case-by-case basis.
     
  26. May 12, 2019 at 5:26 PM
    #26
    ZappBrannigan

    ZappBrannigan New Member

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    Is that a c3 I spy...
     
  27. May 12, 2019 at 8:46 PM
    #27
    Dubber32

    Dubber32 New Member

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    Lol! Good Eye. 71 Restomod with 427.FBBF666C-CED1-41EC-8607-F83E6B07FD3E.jpg
     
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  28. May 12, 2019 at 9:02 PM
    #28
    Dubber32

    Dubber32 New Member

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    RottenFrame2004,

    What is the basis for the cease and desist letter? What is their position on the rotten frame? I guess I’ll be getting one too before long since I will be pursuing every avenue to get this corrected. It might make since to trade notes after I have significant correspondence. I opened a claim today on the Toyota Owners site. I will also go buy the dealer when I get a chance this week. Let’s see what happens
     
  29. May 12, 2019 at 11:20 PM
    #29
    ZappBrannigan

    ZappBrannigan New Member

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    Oh my.... not to derail the thread but how about a few more pics of that bad boy.
     
  30. May 13, 2019 at 4:14 AM
    #30
    Rottedframe2004tundra

    Rottedframe2004tundra [OP] New Member

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    Toyota said that since they "sprayed" my truck in 2014 when my truck had 147k miles, that rectified the recall.I contacted Toyota in Jan 2018 when my truck had less than 170k miles.less than 30k later I found the rot. If that is not covering up and concealing a pre-existing condition then I don't know what is. I would download an app that records all your phone conversations.call Toyota customer service and customer care and call the dealership where the truck was" sprayed". ask many questions.ask about why truck isn't recalled and why Toyota is still replacin older trucks like 2000 tundras. Like I said before, I have Auto recordings of Toyota telling me that frames were placed on a case-by-case basis and not 12 or 15 years .send Toyota corporate pictures and emails. tell them you were not taking no for an answer. and then contact the National traffic highway safety administration and send all your pictures and information to them.
     

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