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Had to make a warranty claim on my 21 today

Discussion in '2.5 Gen Tundras (2014-2021)' started by Bergy24, Dec 3, 2021.

  1. Dec 3, 2021 at 2:04 PM
    #1
    Bergy24

    Bergy24 [OP] New Member

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    The chrome on the bulge was wrinkled. Hard to see but it was about a 2” area. The dealer (not where I bought it) was easy to work with and ordered the part. I tried to have them order a Cement color, but no luck. I’ll try and get better pictures.

    5D6786D4-5558-456D-82FA-BB9E40B90778.jpg
    182482AF-090E-49E1-AA78-F43BA6B42939.jpg
    D9478508-4B46-433C-A5E1-DE9C8AB19AF0.jpg
     
  2. Dec 3, 2021 at 2:21 PM
    #2
    Bakershack

    Bakershack Critical of Noncritical Thinkers

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    Wow, you must have been doing a pretty close inspection to see that! I would still go through with the warranty replacement though. That could be a sign of early failure of the chrome.
     
    Y0TA PR0 and Oey12 like this.
  3. Dec 3, 2021 at 2:26 PM
    #3
    Bergy24

    Bergy24 [OP] New Member

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    I quick detail my truck at least once a week and it just showed up this week. The service guy didn’t give me any issues and said he really hasn’t seen many 21’s in. He did say they had one just before the power steering Recall was sent out and they replaced the rack. If the new part starts to peel, I’ll push for a cement match harder.
     
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  4. Dec 3, 2021 at 3:13 PM
    #4
    eagleguy

    eagleguy New Member

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    I had to have my gas cover replaced as the old one opened on its own! Dealer was great even though I did not purchase from his as I had moved.
     
  5. Dec 4, 2021 at 10:12 AM
    #5
    Darth_cholo

    Darth_cholo New Member

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    Ask them for a paint matched one! Then just do the bottom surround on your own dime.

    They probably would go for that though.
     
  6. Dec 4, 2021 at 10:13 AM
    #6
    Bergy24

    Bergy24 [OP] New Member

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    I did, but they said they must replace it with what it came with. I might talk to the parts guy and see if I can exchange it before they install it.
     
    Last edited: Dec 4, 2021
  7. Dec 6, 2021 at 4:40 PM
    #7
    parkerbows

    parkerbows New Member

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    I know most say u cant paint the chrome. J disagree mine looks great same as it did a year ago
     
  8. Dec 6, 2021 at 4:48 PM
    #8
    Bergy24

    Bergy24 [OP] New Member

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    Share some pictures and tips please.
     
  9. Dec 6, 2021 at 5:15 PM
    #9
    parkerbows

    parkerbows New Member

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    wish i took some as i did it. but anyway i sanded the chrome down some then 100 percent isopropyl alcohol. used a plastic adhesive promoter. 2 base coats, 3 clear
    color not perfect but looks closer in person

    20210524_064935.jpg
    20210515_101537.jpg
     
    Last edited: Dec 6, 2021
    MAN N BLK, Bergy24[OP] and panicman like this.

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