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Entune Software Issues...

Discussion in 'Audio & Video' started by sbbrown333, Oct 5, 2018.

  1. Oct 5, 2018 at 7:09 AM
    #1
    sbbrown333

    sbbrown333 [OP] MGM Wrecking Crew

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    Since buying the truck two weeks ago I've seen the Entune system restart a few times. I looked this morning on the Toyota download site and see that there is an update which notes that if fixes that random reboot issue. I've put it on a flash drive and tried the update process but it never shows the "New Software" button to update. Anyone else had issues like this? It seems to mostly happen if I go from listening to music via Bluetooth to making a phone call. I'm about ready to rip this head unit out and go to a Pioneer NEX with wireless CarPlay, but then I won't have the grid lines with the backup camera.
     
  2. Oct 5, 2018 at 10:16 AM
    #2
    sbbrown333

    sbbrown333 [OP] MGM Wrecking Crew

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    Apparently this update is actually from September 2017 now that I'm looking at it again.
     
  3. Oct 5, 2018 at 10:41 AM
    #3
    Cfincke

    Cfincke Mall Crawler but capable

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    I had that issue on the 2nd day after buying my 2014 tundra 2 years ago. I took it back and made the dealer update it. Mine was rebooting every 5 minutes or so. Since the update it has maybe done it once, after it did an update through my phone. I hate the entune radio, it has all sorts of weird quirks - mine will sometimes do a quick partial mute every 5 seconds - I have to change the channel then back or skip the song. It is not constant and does it with all sources (FM, XM, CD, & Bluetooth), So I may replace the head unit one day.
     
  4. Oct 5, 2018 at 12:51 PM
    #4
    snarkscarbine

    snarkscarbine New Member

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    Not sure what is preventing auto manufacturers from coming up with a decent, functional head unit. There are some annoying things about entune, but it’s a lot better than the Microsoft garbage Ford puts in. The Bluetooth audio feature on mine would stop working suddenly mid-song and would then not work for a week or two, then pick back up as if nothing happened. About ripped it out of the dash barehanded once.
     
  5. Oct 5, 2018 at 5:48 PM
    #5
    BeVaR

    BeVaR New Member

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    Some days text messages come thru, mostly not, looses blutooth connection, then magically reconnects. Wont see music thru bluetooth, then it does. Drives me crazy
     
  6. Oct 5, 2018 at 5:57 PM
    #6
    Moon Puppy

    Moon Puppy New Member

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    My invoice says I have "Entune Audio Plus w/Connected Nav Scout GPS Link App, 7" Hi-Res Touch Screen, AM/FM/HD Radio, SXM w/3mo Trial, CD, USB/AUX, Bluetooth, and Siri Eyes Free".

    But I can't register with Entune app, said my VIN is not valid. Called the dealer and sales guy said that my truck didn't have the app version even though it's right there in the invoice. I read here that it sucks and it's not worth the trouble but still. It's supposed to work.

    So much for after sales service.

    I'll probably get something else down the road.
     
  7. Oct 5, 2018 at 6:10 PM
    #7
    BeVaR

    BeVaR New Member

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    Go thru service department, and let them know your issue. They will either be able to fix your issue or know a sales dou##e that will know how to help you out
     
  8. Oct 5, 2018 at 6:12 PM
    #8
    Moon Puppy

    Moon Puppy New Member

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    Service Dept sent me to sales. Service guy said he doesn't deal with Entune stuff.
     
  9. Oct 5, 2018 at 6:17 PM
    #9
    BeVaR

    BeVaR New Member

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    3\1 level lift, color matched handles and Mirror caps. 35% windshield , 20% everythind else
    That's a shitty service advisor.
     
    Moon Puppy likes this.
  10. Oct 7, 2018 at 4:48 AM
    #10
    sbbrown333

    sbbrown333 [OP] MGM Wrecking Crew

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    I knew before buying the truck that Entune is complete garbage, so I can’t be too mad about it. My wife has had three vehicles with Entune and it’s always bad. Just sucks to spend almost $1,000 to get a new head unit and make it work with all of the controls and everything when I could spend that on other modifications.
     
    Moon Puppy likes this.
  11. Oct 7, 2018 at 4:59 AM
    #11
    driverdog

    driverdog New Member

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    After my 36,000 miles were up my Entune would crash, then take about three minutes to reboot.

    When I had my oil done and I asked the dealership to update it they said there was a charge. I asked if my extended warranty could be applied and they said no.

    I think they should have just updated it seeing I’ve been a loyal customer but they didn’t. I’m too stubborn to pay when I feel righteous.

    Now I just live with it. Someday there will either be a real fix or I’ll change it to something else.
     
  12. Oct 7, 2018 at 5:03 AM
    #12
    Moon Puppy

    Moon Puppy New Member

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    There's an update from Toyota.com I got dloaded. Will poke at it this AM.

    You have to register with Toyota, get your vehicle in your account and hit Resources, you can find the Audio and Multimedia there.

    Not sure this update is applicable to my system but won't hurt to see.
     
    Last edited: Oct 7, 2018
    sbbrown333 [OP] and driverdog like this.
  13. Oct 7, 2018 at 5:47 AM
    #13
    wigsplitter

    wigsplitter New Member

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    I update my own with app on my iphone and never have a problem with Bluetooth or the head unit. This was both in my 2013 and my now 2018.
     
    sbbrown333 [OP] and driverdog like this.
  14. Oct 7, 2018 at 6:16 AM
    #14
    sbbrown333

    sbbrown333 [OP] MGM Wrecking Crew

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    How do you do that?
     
  15. Oct 7, 2018 at 6:21 AM
    #15
    driverdog

    driverdog New Member

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    :popcorn:
     
  16. Oct 7, 2018 at 6:23 AM
    #16
    sbbrown333

    sbbrown333 [OP] MGM Wrecking Crew

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    Link??
     
  17. Oct 7, 2018 at 6:25 AM
    #17
    sprtbkr

    sprtbkr Average Member

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    I have the same issues with my 2018 entune connected nav headunit. Had the same issue in my 2014 Tacoma full nav entune app headunit as well. These headunits suck. I’ve got a 12” android radio on order to replace this piece of junk.
     
  18. Oct 7, 2018 at 6:26 AM
    #18
    Max Power

    Max Power Besotted Member

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    The only issue I've ever had with Entune is lack of compatibility with my iPhone. I had a 16 Taco; the messaging never worked right with my iPhone 6 or 8, and it's the exact same with my Tundra. At least I can receive calls without issue, which is really all I care about. But the messaging is intermittent and has never worked right.
     
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  19. Oct 7, 2018 at 6:27 AM
    #19
    Moon Puppy

    Moon Puppy New Member

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    https://www.toyota.com/owners/

    Register your vehicle and dig into the support/resources links.

    Went to try it this am, I'm wondering if my USB port is working right. I've never seen the Aux show up on the head unit, it charges. I got a USB stick with some audio and images on it, will test further.
     
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  20. Oct 7, 2018 at 6:28 AM
    #20
    Moon Puppy

    Moon Puppy New Member

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    I see messaging working about 75% of the time.
     
  21. Oct 7, 2018 at 6:28 AM
    #21
    sprtbkr

    sprtbkr Average Member

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    I’ve tried the update from Toyota but it will never see the update file as available on my usb stick either.
     
  22. Oct 7, 2018 at 6:38 AM
    #22
    sbbrown333

    sbbrown333 [OP] MGM Wrecking Crew

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    Tried this already as mentioned. This takes me to the same old download page. The update it shows for mine is from September 2017, so my head unit doesn’t see that as new software on the flash drive.
     
  23. Oct 7, 2018 at 7:05 AM
    #23
    Moon Puppy

    Moon Puppy New Member

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    The version I dloaded is version 01014B 013A4C

    mDDk0G0hIfFLbSi2RXMNi5V7IZ-uyif7rGBl2f4C_d38f1e7dea53e888cfd7d2f7aa346d8488a82ac0.jpg
    But that first number on Audio seems to be higher, not sure what that second set of numbers are but whatever.

    On a positive note, at least it did see that I had a USB drive installed, didn't read anything from it, said wrong file format but it did read.
     
    Last edited: Oct 7, 2018
  24. Oct 7, 2018 at 10:48 AM
    #24
    wigsplitter

    wigsplitter New Member

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    Had to plug my phone in to usb port with entune app I believe. Its been a bit since I did it so don't remember.
     
  25. Oct 7, 2018 at 11:30 AM
    #25
    Moon Puppy

    Moon Puppy New Member

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    Screw it, I just found Spotify, it lets my apps talk over BT. I'll dump XM, don't like all the talk anyway.
     

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