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Bluetooth connection cuts out

Discussion in 'Audio & Video' started by Billyclub, Feb 16, 2018.

  1. Feb 16, 2018 at 11:15 AM
    #1
    Billyclub

    Billyclub [OP] New Member

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    Hey everyone. My '18 platinum CM has an ongoing issue with the Bluetooth connection. I get in and start the truck and if I was listening to the radio via Bluetooth when I shut it off it will reconnect like normal. The problem is that it connects and disconnects constantly (stops, starts, stops starts). In order to get it to stop I have to turn off the BT on my phone momentarily and then turn it back on and then the connection is fine.
    How do I go about fixing this problem? anyone heard of this before?
     
  2. Feb 16, 2018 at 11:17 AM
    #2
    15whtrd

    15whtrd I tried being reasonable, but I didn't like it.

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    SoCal
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    White 2015 Tundra DC SR5 TRD 4x4 5.7L
    TRD Pro suspension, 20% ceramic tinted windows, charcoal filter delete, aFe drop in pro s dry air filter, TRD airflow accelerator, TRD oil fill cap, TRD 18 psi radiator cap, BDX Bullydog tuner, Weathertech floor mats, rear seat fold down mod, Tyger soft tonneau cover, Linex with uv protection, TRD swaybar, TRD center caps, TRD Pro grille insert, Real truck tailgate seal, Pop-n-lock tailgate actuator, rear diff breather relocate.
    That’s because the radio is a complete asshole!! Mine does weird stuff like this too. Sometimes it just shuts off and resets it self. Sometimes I have to hold the power button because it freezes up. I need to go in for an update at the dealer. You should look into it.
     
    1UPPER and BuckWallace like this.
  3. Feb 16, 2018 at 11:20 AM
    #3
    831Tun

    831Tun IMA BasTRD

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    Mine does that too, drives me frickin' crazy!:frusty:
     
    joonbug likes this.
  4. Feb 16, 2018 at 11:28 AM
    #4
    zcarpenter92

    zcarpenter92 Yotas, Coronas and 'Merica

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    My 08 will do this shit, I have one of the wireless BT dealios in my aux port for music. It’ll kick off either on a bumpy stretch of road, and will sometimes just do it randomly. Wonder if there’s a loose wire somewhere behind the head somewhere.
     
  5. Feb 16, 2018 at 11:41 AM
    #5
    831Tun

    831Tun IMA BasTRD

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    I had my HU out recently and loose wires weren't my problem.
     
    joonbug likes this.
  6. Feb 16, 2018 at 11:46 AM
    #6
    zcarpenter92

    zcarpenter92 Yotas, Coronas and 'Merica

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    What was the problem with yours?
     
  7. Feb 16, 2018 at 11:47 AM
    #7
    wigsplitter

    wigsplitter New Member

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    What kind of phone do you have? I have had a 2013 and now a 2018, (both had stock stereos with NAV) and I have currently an iPhone 6s +. Never had this issue with either of my trucks.
     
  8. Feb 16, 2018 at 11:48 AM
    #8
    831Tun

    831Tun IMA BasTRD

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    I'm not sure, might be my phone? I'll need to ask my tech adviser, aka 15 yr. old daughter.
     
  9. Feb 19, 2018 at 4:42 AM
    #9
    Billyclub

    Billyclub [OP] New Member

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    I have a iphone 7. Im gonna go to the dealership
     
  10. Feb 27, 2018 at 6:21 AM
    #10
    Dejohnson8034

    Dejohnson8034 New Member

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    My phone reception is horrible when using the Bluetooth function, 2017 Limited
     
  11. Feb 27, 2018 at 7:19 AM
    #11
    Midnightcrew

    Midnightcrew New Member

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    I have the same issue on my 18 too.

    It did it twice when I started my truck and then walk away with my phone connected to Bluetooth. I hopped back in my truck and it starts skipping!!! I shut the truck off and restarted it and didn’t work.
     
  12. Feb 27, 2018 at 9:36 AM
    #12
    ChrisTRDPro

    ChrisTRDPro New Member

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    Mine always skips when on BT. Annoying as shit. So I just plug in the USB now, or don’t listen to anything on short drives.
     
  13. Jun 2, 2018 at 6:08 AM
    #13
    Kleetus

    Kleetus New Member

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    My 2018 Tundra radio bluetooth is intermittent also. The radio constantly loses connection with the bluetooth on my iPhone 8 and sometimes the radio will re-boot itself. I never know when it will happen butr usually happens 3-4 times on each drive. The dealer did a software update on the radio but the problem is no better. It has done this since day one. The service advisor at the dealer said, "Toyota's don't like iPhones" and winked at me. I find his humor unacceptable.
     
  14. Jun 4, 2018 at 8:55 AM
    #14
    Medic343

    Medic343 New Member

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    I just recently started having an issue with my Bluetooth connection as well. However mine just does not recognize and connect to my phone anymore. The same phone it's been connecting to everyday since the day I bought it. Tried the whole reset thing, deleting the connected devices and re pairing them, and still nothing I'm clueless...
     
  15. Jun 4, 2018 at 9:14 AM
    #15
    zcarpenter92

    zcarpenter92 Yotas, Coronas and 'Merica

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    I wonder if the dealership has a software update that’d fix that.
     
  16. Aug 2, 2018 at 8:45 AM
    #16
    Johnemi1

    Johnemi1 New Member

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    They do have a software update. I just left the dealership. It costs $50. That really makes me angry that they charge you for that.
     
    15whtrd likes this.
  17. Aug 2, 2018 at 8:49 AM
    #17
    gm125800

    gm125800 New Member

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    None, yet...
    Join the club...
    It does it for me when i have one phone set for music and the other for calls only.
     
  18. Aug 2, 2018 at 8:57 AM
    #18
    Jeff@SR5

    Jeff@SR5 New Member

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    LED Cab Lights, Seat Covers, console organizer, color matched hood bulge with platinum grill, plasti dipped in black, Supreme suspensions 3-1 leveling kit, 295/70/18 Copper STT Pros. Chrome covers on handles and mirrors which will be taken off shortly.
    My 2014 does the same but everything looses connection radio, Bluetooth, aux. It like everything freezes and I can't even power it down. Dealership says its the apps on the phone getting updates but when everything freezes up I have checked my phone and there is nothing new on it
     
  19. Aug 2, 2018 at 9:29 AM
    #19
    Johnemi1

    Johnemi1 New Member

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    Ok. I called Toyota. They were great. The guy sent me an email with instructions on how to do it myself. Download update on to a flash drive and the follow instructions in truck!!!! I'll let you guys know how it worked.
     
  20. Aug 2, 2018 at 9:32 AM
    #20
    Kleetus

    Kleetus New Member

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    Can you share the instructions in the e-mail?
     
    Johnemi1 likes this.
  21. Aug 2, 2018 at 10:01 AM
    #21
    Johnemi1

    Johnemi1 New Member

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    Ok I do have to go to the dealership because the website won't let me do it. I called back and the guy said some of the updates were tearing up the radio. Go to https://securedp.toyota.com/download-app/getupdates
     
  22. Aug 2, 2018 at 11:54 AM
    #22
    BuilderBee

    BuilderBee New Member

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    BakFlip MX4 Tonneau Cover Stubby Antenna Husky Floor Liners
    i have a 2017 SR5 TRD Double Cab with the Navigation Unit and I had the same issues, didn't want to spend the money for a dealer charge on the software upgrade so you can download it here and it is FREE!! All you need is a formatted USB flash drive and now I have no issues. I have an Iphone X.

    https://securedp.toyota.com/download-app/downloads
     
    1UPPER and Johnemi1 like this.
  23. Sep 28, 2018 at 6:40 PM
    #23
    TheBozzHogg

    TheBozzHogg New Member

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    So I have a 2015 SR5 Texas Edition and I downloaded and installed the software patch. Checked the version after I was done and it was the latest, however it doesn't seem to have fixed my issue with bluetooth random disconnects. Not sure yet about the random freezing and rebooting yet just did it today. I have a Note 8 btw. I am going to test my Old Note 3 and see if it does it with that phone as well...
     
  24. Sep 28, 2018 at 7:55 PM
    #24
    dandailey

    dandailey King Tundra

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    Bakflip Revolver X2 ,Nestahedition Firestalk antenna, TRD dual exhaust, WeatherTech liners, in channel deflectors, 20% tint front, Tundra bed mat.AFE pro dry s filter,SA XDM 3.8 compact 9mm., Wheel to wheel N-Fab 3 steps.Lamin-X yellow on fogs, Bilstein 6112's top setting, BFG KO2's 275/70-18.Pioneer HU, JL RD amp, Focal speakers everywhere.
    Seems like everytime there is a phone update, bluetooth is one of the main things that gets screwed...after enough bitching, the phone makers will throw a small update to fix it...
     

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