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RCI Sucks! / JK they solved my problem promptly. *until next time my friends* (He-Man voice)

Discussion in 'General Tundra Discussion' started by Joro43, Sep 26, 2021.

  1. Sep 26, 2021 at 1:23 PM
    #1
    Joro43

    Joro43 [OP] New Member

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    2018 TRD Sport 4x4 quicksand crewmax
    1st tundra nautical blue 4x4 5.7l DC TRD had oracle custom color shift halo projector headlights, Fab4 bumper with 12k winch. RBP RX3 Grill Pro Comp stage 1 with bilstein 6112 coil overs SPC UCAs BFG KM3 35x12.5x20 with Moto metal 959s NFab running boards TRD LED DRL pioneer avh 4200nex with Polk speakers and JL 600w amp with JL audio stealth box 196k miles and running strong ready for another 200k until I wrecked it on 2/26/21 Just bought 2018 CM 4x4 5.7l quicksand TRD package upgraded headlights and adaptive CC Trifold bed cover, blacked out badges, KMC wheels BFG KO2 tires, 3/1 pro Comp lift FAB4 front bumper with rigid lights and fab4rear bumper.
    Finally clear enough time without wrestling the little ones and shuttling to sports to get this skid plate I ordered labor day weekend on the tundra. Low and behold I open the package to find my skid plate damaged. Not during shipping as it is the middle of the plate and the inside with some gunk. Then the bag of bolts was ripped open and scantily saran wrapped to the plate. Where half the bolts were lose with the cardboard box ate out at corners due to shipping. Horrendous QC. Should've went with Valhalla but he had some longer lead times. RCI if you're reading this your QC sucks and I don't want to hear about covid as an excuse. I wrote an email to them to see what I hear back. :crapstorm:

    3A9A470E-40F2-415D-81EB-19D378D6B831.jpg
    3C100CE9-2D6A-4F8B-B3C1-6DFC7AA55F9D.jpg
     
    Classy63 and Rica25 like this.
  2. Sep 26, 2021 at 1:25 PM
    #2
    ARMYGREEN

    ARMYGREEN New Member

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    Maybe wait till you hear back before you trash them? If they Don't fix it feel free to trash them. Also maybe open your packages when you get them to make sure they showed up alright?
     
  3. Sep 26, 2021 at 1:28 PM
    #3
    Joro43

    Joro43 [OP] New Member

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    2018 TRD Sport 4x4 quicksand crewmax
    1st tundra nautical blue 4x4 5.7l DC TRD had oracle custom color shift halo projector headlights, Fab4 bumper with 12k winch. RBP RX3 Grill Pro Comp stage 1 with bilstein 6112 coil overs SPC UCAs BFG KM3 35x12.5x20 with Moto metal 959s NFab running boards TRD LED DRL pioneer avh 4200nex with Polk speakers and JL 600w amp with JL audio stealth box 196k miles and running strong ready for another 200k until I wrecked it on 2/26/21 Just bought 2018 CM 4x4 5.7l quicksand TRD package upgraded headlights and adaptive CC Trifold bed cover, blacked out badges, KMC wheels BFG KO2 tires, 3/1 pro Comp lift FAB4 front bumper with rigid lights and fab4rear bumper.
    No they deserve to be trashed. Who the heck are you RCI's defense team. It's BS they shipped me a returned skid plate with a ripped open bag. Never would I expect that. As for inspections on delivery- I work in an office not from home. Can't inspect when you're not home. Cute dog
     
    KENNY, JimboSlice413 and Rica25 like this.
  4. Sep 26, 2021 at 1:28 PM
    #4
    Saltyhero13

    Saltyhero13 Throbbing Member

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    Fuel delete mod Cup holder upgrade
    Throw it out, it barely looks functional.
     
    Last edited: Sep 26, 2021
  5. Sep 26, 2021 at 1:29 PM
    #5
    Joro43

    Joro43 [OP] New Member

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    Vehicle:
    2018 TRD Sport 4x4 quicksand crewmax
    1st tundra nautical blue 4x4 5.7l DC TRD had oracle custom color shift halo projector headlights, Fab4 bumper with 12k winch. RBP RX3 Grill Pro Comp stage 1 with bilstein 6112 coil overs SPC UCAs BFG KM3 35x12.5x20 with Moto metal 959s NFab running boards TRD LED DRL pioneer avh 4200nex with Polk speakers and JL 600w amp with JL audio stealth box 196k miles and running strong ready for another 200k until I wrecked it on 2/26/21 Just bought 2018 CM 4x4 5.7l quicksand TRD package upgraded headlights and adaptive CC Trifold bed cover, blacked out badges, KMC wheels BFG KO2 tires, 3/1 pro Comp lift FAB4 front bumper with rigid lights and fab4rear bumper.
    I'll sell it to you for $250
     
    Rica25 likes this.
  6. Sep 26, 2021 at 1:32 PM
    #6
    Joro43

    Joro43 [OP] New Member

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    Vehicle:
    2018 TRD Sport 4x4 quicksand crewmax
    1st tundra nautical blue 4x4 5.7l DC TRD had oracle custom color shift halo projector headlights, Fab4 bumper with 12k winch. RBP RX3 Grill Pro Comp stage 1 with bilstein 6112 coil overs SPC UCAs BFG KM3 35x12.5x20 with Moto metal 959s NFab running boards TRD LED DRL pioneer avh 4200nex with Polk speakers and JL 600w amp with JL audio stealth box 196k miles and running strong ready for another 200k until I wrecked it on 2/26/21 Just bought 2018 CM 4x4 5.7l quicksand TRD package upgraded headlights and adaptive CC Trifold bed cover, blacked out badges, KMC wheels BFG KO2 tires, 3/1 pro Comp lift FAB4 front bumper with rigid lights and fab4rear bumper.
    I guess the two of you are used to getting ripped off. When I order or buy something I expect someone in shipping to actually look at what they're sending. I'm not too concerned with the dings as it is a skid plate. I am pisses that I have half the bolts and now have to go to a hardware store and buy parts that should've shipped with the $300 skid plate
     
    Rica25 likes this.
  7. Sep 26, 2021 at 1:33 PM
    #7
    AZBoatHauler

    AZBoatHauler SSEM#140/ASCM#3/2ndGenNaysayer/BAF140

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    It is freakin truck armor - what exactly were you planning to do with this plate? Here is what mine looks like after one off-road trip

    C8669C52-3C56-4652-96D3-1135C7370611.jpg

     
  8. Sep 26, 2021 at 1:33 PM
    #8
    wexttxco

    wexttxco New Member

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    Fox 2.5 RR, 35x12.5r18 x3 on method 701, armor, front bumper
    I'll take it
     
  9. Sep 26, 2021 at 1:35 PM
    #9
    Saltyhero13

    Saltyhero13 Throbbing Member

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    Fuel delete mod Cup holder upgrade
    No. Its tainted with blemishes. The plate may have been structurally weakened by the damage.
     
  10. Sep 26, 2021 at 1:35 PM
    #10
    Joro43

    Joro43 [OP] New Member

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    Gender:
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    Vehicle:
    2018 TRD Sport 4x4 quicksand crewmax
    1st tundra nautical blue 4x4 5.7l DC TRD had oracle custom color shift halo projector headlights, Fab4 bumper with 12k winch. RBP RX3 Grill Pro Comp stage 1 with bilstein 6112 coil overs SPC UCAs BFG KM3 35x12.5x20 with Moto metal 959s NFab running boards TRD LED DRL pioneer avh 4200nex with Polk speakers and JL 600w amp with JL audio stealth box 196k miles and running strong ready for another 200k until I wrecked it on 2/26/21 Just bought 2018 CM 4x4 5.7l quicksand TRD package upgraded headlights and adaptive CC Trifold bed cover, blacked out badges, KMC wheels BFG KO2 tires, 3/1 pro Comp lift FAB4 front bumper with rigid lights and fab4rear bumper.
    Maybe I should've clarified I don't care about the dings I'm pissed I have 1/3 of the hardware cause they shipped it in a ripped open bag. Nice skid plate pic here's my stock one from off-roading

    image.jpg
     
    Coal Dragger, Rica25 and ARMYGREEN like this.
  11. Sep 26, 2021 at 1:37 PM
    #11
    Saltyhero13

    Saltyhero13 Throbbing Member

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    Fuel delete mod Cup holder upgrade
    No. I bought mine on sale and got a good deal for mine.

    The adult thing to contact RCI and give them a chance to work it out with you, their customer.
     
  12. Sep 26, 2021 at 1:37 PM
    #12
    ToyoMafia

    ToyoMafia SSEM #15-3MW-RGBA#?-@toyomafiaworld Vendor

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    Cool slaps and plastiDip
    623775AC-B986-48DB-9538-5440D7F21D59.jpg
     
  13. Sep 26, 2021 at 1:38 PM
    #13
    ToyoMafia

    ToyoMafia SSEM #15-3MW-RGBA#?-@toyomafiaworld Vendor

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    Yeah I’d have my doubts also
     
  14. Sep 26, 2021 at 1:40 PM
    #14
    ToyoMafia

    ToyoMafia SSEM #15-3MW-RGBA#?-@toyomafiaworld Vendor

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    Maybe to much caffeine? Hungover from last night? Mailman found in the house delivering a special package?
     
  15. Sep 26, 2021 at 1:41 PM
    #15
    Saltyhero13

    Saltyhero13 Throbbing Member

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    Fuel delete mod Cup holder upgrade
    I'm wondering what fault codes this thing will throw if he installs it.
     
    chrisb, Darkness, Tundyfundy and 19 others like this.
  16. Sep 26, 2021 at 1:43 PM
    #16
    ToyoMafia

    ToyoMafia SSEM #15-3MW-RGBA#?-@toyomafiaworld Vendor

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    It would cause more harm then good.
     
  17. Sep 26, 2021 at 1:44 PM
    #17
    AZBoatHauler

    AZBoatHauler SSEM#140/ASCM#3/2ndGenNaysayer/BAF140

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    So the box came delivered torn open and you decided you didn’t need to check the contents prior to attempting install and this is all RCI’s fault to the point where you post a bullshit thread on a Sunday without even giving them a chance to take care of you…
     
  18. Sep 26, 2021 at 1:48 PM
    #18
    Saltyhero13

    Saltyhero13 Throbbing Member

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    Now I'm considering double plating, and ripping off one plate before before going off road. Gotta live life dangerously!
     
  19. Sep 26, 2021 at 1:49 PM
    #19
    T-Rex266

    T-Rex266 Elon approved Staff Member

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  20. Sep 26, 2021 at 1:50 PM
    #20
    ToyoMafia

    ToyoMafia SSEM #15-3MW-RGBA#?-@toyomafiaworld Vendor

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  21. Sep 26, 2021 at 1:54 PM
    #21
    Outbound

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  22. Sep 26, 2021 at 1:56 PM
    #22
    ToyoMafia

    ToyoMafia SSEM #15-3MW-RGBA#?-@toyomafiaworld Vendor

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    But we are just getting the attention of all the right members for a seriously constructive discussion on said topic.
     
  23. Sep 26, 2021 at 1:58 PM
    #23
    AZBoatHauler

    AZBoatHauler SSEM#140/ASCM#3/2ndGenNaysayer/BAF140

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  24. Sep 26, 2021 at 2:01 PM
    #24
    Saltyhero13

    Saltyhero13 Throbbing Member

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    Fuel delete mod Cup holder upgrade
    upload_2021-9-26_17-1-14.jpg
     
  25. Sep 26, 2021 at 2:15 PM
    #25
    Barrett50

    Barrett50 New Member

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    My mind kinda wandered after I read “scantily saran wrapped”. So, what’s the problem? 5-10 dollars worth of bolts? I have plenty around here, PM what you need.
     
    Darkness, Hightide, Booney and 10 others like this.
  26. Sep 26, 2021 at 2:20 PM
    #26
    ToyoMafia

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    My mind wandered after scantily. @Fotnot came to mind.
     
  27. Sep 26, 2021 at 2:24 PM
    #27
    Barrett50

    Barrett50 New Member

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    @TaquitoBandito came to mind for me. Then beefy @Azblue then………
     
  28. Sep 26, 2021 at 2:26 PM
    #28
    TaquitoBandito

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    You know it, baby!!
     
  29. Sep 26, 2021 at 2:26 PM
    #29
    Outbound

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  30. Sep 26, 2021 at 2:26 PM
    #30
    Outbound

    Outbound SSEM #2.5, Token AmeriCanadian

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    We better be careful. @Jim LE 1301 might sic the fun police on us!
     

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