Paid a shop for a TB & water pump, maybe not the most professional job

This shop has a reputation for great work but this looks like something I could have done. Not my wife's fault but she picked up the truck for me and didn't think of looking at it, I just popped the hood to look at it this morning. I wasn't able to get the other pics off the phone that show a messy RTV job around the water pump and a really messy engine compartment in general where coolant appears to have gone everywhere. So this is another battle I get to have on Monday. I understand why people do their own work. I typically do a good amount of my own but felt this was over my head.

 

Wow. That zip tie is not going to hold. The hose should clear, except if they installed it backwards. I was never that close to my pulley when I did my 05. But, I did new hoses and radiator with it while I was in there.

 

That’s some serious $250 backyard work.

 

Take it back. That’s shoddy workmanship. I know what you mean. A 6 hr job will take me a week and 7trips to Napa/ autozone, Toyota, and Amazon for the correct parts.

 

I wouldn’t take it back because they’ll screw it up again.

Have your Credit Card Company claw back the funds and cut your losses.

 

The zip tied line should be held onto the intake tube with a 10mm bolt and bracket...

 

Real nice!!!!. Morons....This is why we don't let billy bob work on our trucks? Make this a learning experience. DIY

 

No offense to all the billy bobs out there.

 

If that's considered to be great work, I'd hate to see what's bad work.

 

Working on an American vehicle is different than the Toyota’s. Gaps and tolerances are a lot tighter on Toyota so you can’t be off by much. You can slap together some American vehicles because it was all loose and shaky from the factory.
Basically you have to have a Toyota mechanic

 

Eh. Toyota’s are actually super easy to rip apart and put back together. Nissans? Terrible, Honda’s? Just as simple as Toyota’s.

 

My first ever attempt at a timing belt change was on a 3UZ. Same process as the 2UZ. I’m happy to say that I didn’t mess it up as bad as whoever did the ones in the photos. I did need to call my friend to help me line up the belt with the cams though. That step was a major pain in the ass.

 

And for some reason, I have seen a few Toyota’s not make it out of the bay under its own power or come back running like a straight up junkyard hoopty.

May be simple for you but some really get lost cause it says Denso instead of Delphi

 

I can tell you right away anything with GM in the name (modern) I cant tell you how to take them apart lol

 

Pushrod V8 engines are not bad to work on. The 4 cylinder engines are not worth the busted knuckles. The 2.0 turbo engine is there best 4 but you have to spend time replacing all that plastic in the engine bay to make turbo life more fun. The newer 2.7 turbo I have no experience with

 

Exactly what I’m doing.

 

As someone who has had shoty work done and tried to get them to fix it, this is your best option. They can’t do it right the first time and won’t the second time. Taking your money back is the best way to show them they need better mechanics. Good luck with it all.

 

Maybe contact them and demand a refund. Your credit card company will ask if you tried that first.

 

There is one snag to asking for a refund, new parts have been installed. The thing would be is to have a dealer make it right and then make the shoddy shop pay for it.

 

I just went though this mess this past year. Shoddy Shop botched a bearing replace. Took it back and they really botched it the second time. Gear oil leaking. Had to fight for money back, but due to having long time relations was able to make it happen.

Took it to stealer and they found axle was ruined (due to being sanded by shoddy to fit the bearing on). Shoddy Shop supplied aftermarket axle and all other parts when confronted by me. Again, it shouldn’t be this hard but they relinquished the parts to stealer.

Stealer botched the axle replace when installing the new axle bearing just like Shoddy Shop. Took it back. Told them to use Toyota Seals. They botched it again by ‘finessing the botched seals’. Third time, I had a Pow Wow in the Managers Office with goofy Toyota tech that now had two botchings under his belt.

Had to be diplomatic as to get this thing fixed properly without drama. Again, it shouldn’t be this hard. Third time (5 in total when adding in goofy shoddy shop) at stealer was a charm. The Seal no longer leaks, except I discovered some mangling of the ABS Ring when circling back to check their work by peeping through the ABS Sensor Hole. Its tiring making/holding people accountable to do their jobs they get paid well to do. Still pondering clawing back due to ring damage.

All in all I spend about 5 days time with truck in shops and $700 labor. I know goofy mechanic was hating it on the third go around as he was probably bleeding his own cash plus $$$ in parts. Both shops lost money on the job for sure. I paid no more than $700. They lost more than that.

I’m finished wasting time on businesses that waste my time and act like I’m the problem when they botch it. Cut your losses. You will need to inform the shop like others have said, but thats all I’d do. Phone them and say you want your money back (if not then that what the CC company will do efficiently) and then do it yourself. In the end, you’ll be better off knowing its done properly and your time will net itself out versus being in the shop getting mangled again.

 

I would tell them they can eat the parts. I doubt they used expensive parts to begin with.

 

This thread and a series of observational events is making me want to do my TB Replace sooner than later. Was thinking Thanksgiving, but maybe end of September now. Rationale is maybe my goofy mechanic didn’t swap in the proper parts 8 years ago. Based on logic, and things I’ve seen since taking over service diy, this is a strong possibility.

Need to baseline the front of the engine to feel comfortable again.

 

I did the 4.7 TB job on my '07 and it wasn't too difficult, just time consuming. It was the first time on one of these engines. I did an Acura V6 a couple of years ago. It was easier even though it is a transverse mounted engine.
On the Tundra everything came apart and went back together without any issues. The only tricky part was the cams have a tendency to move on a few teeth their own after removing tension off the belt when removing it. They like to do it again when installing the belt. That was the only nerve racking thing.