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PSA RECALL on 6-Ton Jack Stands from Harbor Freight

Discussion in 'General Tundra Discussion' started by aggrex, Apr 20, 2020.

  1. Jul 7, 2020 at 6:43 AM
    #61
    aggrex

    aggrex [OP] New Member

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    PSA UPDATE: Looks like we can return more HF jack stands..... To the Harbor Freight Community:

    I'm writing to apologize. I often reach out to tell you about Harbor Freight's commitment to quality and all the investments we've made to deliver quality tools at the lowest prices. Your trust matters deeply to me and I'm proud of how far we've come. So when we have a product recall, it hurts.

    A few months ago, we recalled our Pittsburgh 3 ton and 6 ton steel jack stands (SKUs 56371, 61196 and 61197) due to a manufacturer's defect. We asked customers to return them and receive a gift card that could be used to purchase replacement jack stands. I felt terrible about that recall because you should never have a concern about the safety of any of our products.

    Today, I feel even worse. I'm disappointed and embarrassed because we've identified a welding defect in a small number of the Pittsburgh 3 ton steel jack stands (SKU 56373) that replaced the recalled jack stands. We're now adding these jack stands to our recall. Unfortunately, this defect wasn't discovered during the initial recall investigation. If you own these jack stands or any of the jack stands in our original recall, whether or not you have had an issue with them, please stop using them immediately and bring them back to your local Harbor Freight Store for a full cash refund or store credit ( ).

    We have investigated all of our other Pittsburgh 3 ton steel jack stands (SKUs 56371, 56372 and 57308) as well as the Pittsburgh 6 ton steel jack stands (SKUs 56368, 56369 and 56370) and Pittsburgh 12 ton steel jack stands (SKUs 56374 and 56375) and did not find the defect. Although none of these other jack stands are being recalled, if you own any of them and have any concern whatsoever, please bring them back and we'll give you a full cash refund or store credit for those as well.

    I want to apologize to all of our customers. While we've dramatically grown our team of engineers and inspectors, and intensified our tests and inspections, I assure you that the lessons learned from this will drive further improvement.

    As the owner and founder of Harbor Freight, I want you to know that we stand behind every product we sell and that safety will always be our top priority.

    Sincerely,
    [​IMG]
    Eric Smidt
    Owner and Founder
    Harbor Freight Tools
     
  2. Jul 7, 2020 at 6:57 AM
    #62
    Uhhhh....

    Uhhhh.... New Member

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    It seems Eric is the only person that doesn’t already know that Harbor Freight tools are cheap junk.

     
    Pinay, 270Fan and aggrex[OP] like this.
  3. Jul 7, 2020 at 7:19 AM
    #63
    GELCW

    GELCW New Member

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    I just used these jacks stands this weekend! I always have a secondary stand just incase but I will return these to the store today.
    Thanks for posting this
     
  4. Jul 7, 2020 at 11:35 AM
    #64
    G10dra

    G10dra Not a New Member

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  5. Jul 7, 2020 at 3:38 PM
    #65
    aggrex

    aggrex [OP] New Member

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    Just got my $60 store credit for non-recalled orange 3-ton and grey 6-ton jack stands. No questions asked after I showed them ERIC's latest email.
     
    YardBird likes this.
  6. Jul 7, 2020 at 8:56 PM
    #66
    270Fan

    270Fan New Member

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    You can troll craigslist for these things and make some money!
     
  7. Jul 13, 2020 at 7:22 AM
    #67
    tstieb

    tstieb New Member

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    I returned my 6 tons last weekend. They gave me store credit as I was told all of HF jack stands are now on recall. There were none on the shelves.
     
  8. Jul 13, 2020 at 9:09 AM
    #68
    aggrex

    aggrex [OP] New Member

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    I think its commendable for HF to recall the jack stands and hope other companies do the same as other jack stands at this price point may have similar issues. I may consider another HF jack stand if there was a secondary catch or preferably a pin to ensure a secure locked position.
     
  9. Jul 15, 2020 at 11:26 AM
    #69
    TundraGuy68

    TundraGuy68 New Member

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    Note to self: Buying anything from Harbor Freight, may the be the last thing you ever do!
    Just say NO!
     
    Last edited: Jul 15, 2020
  10. Jul 15, 2020 at 11:35 AM
    #70
    mech_engineer09

    mech_engineer09 Tundra Enthusiast

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    Ceramic Pro, XPEL Ultimate Plus, Woolwax Undercoating, Diamondback HD, TRD Air Intake, TRD Skid Plate, TRD Front & Rear Sway Bar

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